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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas Quigley

March 21, 2025

5  out of  5
rating by Thomas Quigley
"Michele is without a doubt the most customer driven agent I have experienced in years. She and her team go out of their way to assist me with all of my insurance needs. In addition to home, auto and boat policies, Michele is a Medicare expect and assisted me with coverage selections and plan activation. It is a pleasure to reach out to her each time I have an insurance question!"
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Shakia Alexander

March 14, 2025

5  out of  5
rating by Shakia Alexander
"I had the best experience with the representative I spoke with. Her name was KelleAnne and she was very professional , patient , and answered any questions I had. This experience with State Farm was a 10/10. Switch over from whatever car insurance you have Trust me it’s worth it!!!!"
We responded:
"Thank you so much for sharing your experience with us! It's awesome to hear that KelleAnne provided you with such professional and patient service, answering all your questions. Your feedback is invaluable to us, and we're glad to have you as part of our community."
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James Horvath

March 7, 2025

5  out of  5
rating by James Horvath
"I want to leave this review for all of my fellow Virginians, My wife and I switched our insurance needs over to State Farm’s Steve Sparkman’s office at the Williamsburg office. Our agent was Account Manager Devon Siefken. We worked and made all changes sitting comfortably in her office. My wife and I are both retired, Devon was very nice, professional and knowledgeable; we changed our Small Businesses, Homeowners, Car Insurance and Life Insurance. After 30 years of our other insurance company slowly increasing our rates.she was Honest a Pleasure working with and in addition is going to save us over $ 1,800 with more coverage. We are Lucky to have Devon working in our Williamsburg Area. Mr. Steve Sparkman’s found a great insurance agent."
We responded:
"James, thank you for sharing your experience with us. It's great to hear that Devon was able to assist you and your wife so effectively, providing both excellent service and significant savings. We're glad to have her as part of our team in Williamsburg, and it's great to know she made the transition smooth and beneficial for you. Your feedback is greatly appreciated, and we're here to help with any future insurance needs."
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Hilda Ezeigbo

February 20, 2025

5  out of  5
rating by Hilda Ezeigbo
"I have been working with Steve Sparkman, a State Farm agent, for a few years now and they have been phenomenal. Recently, I started working with Devon, who consistently goes above and beyond to deliver exceptional service. Devon is friendly, knowledgeable, and efficient in her interactions with me. If I could, I would refer anyone I know to her. Great job, Devon! Thank you for all that you do."
We responded:
"Thank you, Hilda, for sharing your experience with Devon! Your kind words and willingness to refer others mean a lot to us. We appreciate your continued trust and support."
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Esther Muñoz Coronado

February 18, 2025

5  out of  5
rating by Esther Muñoz Coronado
"I had the pleasure of being assisted by Devon Siefken today while getting car insurance on my own for the first time after years of being on my parents' plan. I was expecting the process to be tedious and overwhelming, but Devon made it incredibly easy. Devon was not only kind and patient but also took the time to walk me through each step, explaining all the details and helping me find the best package for my needs. I truly appreciate all the help, and I couldn't be more satisfied with the experience! Thank you, Devon!"
We responded:
"Esther, thank you for sharing your experience with Devon. It's awesome to hear she could make your transition to getting car insurance on your own smooth and straightforward. Your satisfaction is important to us, and we're glad you found the right policy for your needs. We appreciate your feedback and look forward to assisting you in the future."
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Cheryl Thomas

February 16, 2025

5  out of  5
rating by Cheryl Thomas
"Chris is a great guy who you would want to have a beer with. Relaxed, easy to speak with, smart as heck, helpful.... shall I go on?"
We responded:
"Thank you, Cheryl, for sharing your experience with Chris. It's awesome to hear that he made such a positive impression with his approachable and knowledgeable service. Your feedback is greatly appreciated!"
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Mike Frazier

February 8, 2025

5  out of  5
rating by Mike Frazier
"Sparkman Insurance has been fantastic for my family and business insurance. Christopher Mood is my insurance guy! I Highly recommend this agency!"
We responded:
"Thanks, Mike, for your 5-star review and recommendation! I'm glad to hear Christopher has been able to assist you with your family and business insurance needs. Your recommendation means a lot to us, and we're glad to have you as a customer of Steve Sparkman State Farm."
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Steve “Steve EMT” Roscher

January 31, 2025

5  out of  5
rating by Steve “Steve EMT” Roscher
"Kellie went so above and beyond to help me. I have been with USAA for 18 yrs and her service to me surpassed even the excellent service I was accustomed to. Highly recommended."
We responded:
"Steve, thank you for sharing your experience with Kellie. I'm grateful to hear she provided you with exceptional service that exceeded your expectations. We truly appreciate your recommendation and are glad to have you with us. "
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Shae

January 31, 2025

5  out of  5
rating by Shae
"Kelleann was so patient and helpful with the process! She knew exactly what I needed and helped me get the lowest price possible :) She was super understanding of the circumstance I am in financially and we made a great deal! Thank you so much!"
We responded:
"Thank you, Shae! I'm so glad to hear your had a positive experience. Your feedback is greatly appreciated, and we're glad to have been able to support you with your insurance needs."
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Katie Foote

January 31, 2025

5  out of  5
rating by Katie Foote
"KelleAnne is amazing, professional, and always so helpful!"
We responded:
"Thank you, Katie, for sharing your positive experience! You're feedback and 5-star review are greatly appreciated!"
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Laurel Cox

January 28, 2025

5  out of  5
rating by Laurel Cox
"I put in a request for quotes online. He reached out immediately and was super helpful. He’s super personable and relatable and friendly. He helped save me a ton of money on my insurance."
We responded:
"Thank you, Laurel, for sharing your experience. We're grateful you reached out to us for an online quote. If you have any questions or need assistance in the future, please let us know. The Steve Sparkman State Farm team is here for you!"
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Tina Marie

January 15, 2025

5  out of  5
rating by Tina Marie
"Christopher Mood is the best insurance agent I've ever had! Not only is he very personable but he is also very knowledgeable and caring. Thank you so much for your help Christopher!!!"
We responded:
"Thank you, Tina! It's awesome to hear how much you appreciate Christopher's personable and knowledgeable service. Your feedback means a lot!"
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Kayster Patton

January 9, 2025

5  out of  5
rating by Kayster Patton
"As an Elder it was really nice to meet an Agent like Christopher A. Mood. Not only did he take care of the insurance coverage on my auto, but also on my home. Nice to be with State Farm that has its own stand alone office too. Before I was dealing with a company that has various insurance companies. It took up to a month at times, before I could get an answer on a subject matter. Communication definitely was not there. For other seniors that are nervous, or unsure about how to get good insurance coverage. I highly recommend Christopher A. Mood. Chris talked to me, not at me, and has very good listening skills. Thank you so much Chris for your patience and consideration of my insurance needs."
We responded:
"Thank you for sharing this great experience with Christopher and our team at Steve Sparkman State Farm. Your recommendation for others seeking reliable insurance coverage is greatly appreciated. We're glad to have you with us and look forward to continuing to meet your insurance needs!"
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Robert Manke

December 18, 2024

5  out of  5
rating by Robert Manke
"Emily at Sparkman State Farm was so professional and Thourough! She was so helpful to me in making changes to my policy. I love State Farm and it is employees like Emily that make this agency special."
We responded:
"Robert - thank you for sharing your experience with Emily at Sparkman State Farm! We're so glad she could assist with the changes to your policy. Your feedback is greatly appreciated!"
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Lucy Tiller

December 18, 2024

5  out of  5
rating by Lucy Tiller
"Michelle has been amazing helpful handling a stressful change in insurance for a person I am POA for. She was so informative and walked me through every step of the way ending in a very satisfactory solution. It was such a relief and a help to me in so many ways. I would strongly recommend her and her office."
We responded:
"Thank you, Lucy, for sharing your experience! It's great to know Michele was able to assist you with the insurance change you needed. Your recommendation means a lot, and we're happy to know you found a solution."
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Debra Wright

December 4, 2024

5  out of  5
rating by Debra Wright
"I spoke with Destiny today about changing over my Home and Auto Insurance to State Farm. She was very informative and answered all my questions. She even offered up a protection policy in the event that I was ever sued at an at fault accident. Hopefully that will never happen, but I never knew that there was such an option. I was looking to lower my premiums and that goal was achieved to a slight degree. After we finished, Destiny arranged for 3 way calling to my other insurance companies to cancel my current policies. She was extremely pleasant and even expressed to me that she had a great experience herself with State Farm and that is why she wanted to work for them. In a day and age where customer service has fallen by the wayside, it is comforting to know that I am being insured by a reputable company who cares about the people they serve."
We responded:
"Thank you so much for sharing your experience, Debra! We're glad Destiny was able to provide you with the information you needed and even introduced you to new options for your coverage. We truly appreciate your kind words and are grateful to have you as a customer of Steve Sparkman State Farm!"
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Tina Welsh

November 25, 2024

5  out of  5
rating by Tina Welsh
"I recently switched my auto insurance to State Farm and today I switched homeowners as well! I loved working with Kellie Surine through the entire process! She made everything so easy to understand, and she even contacted my order insurance company to make the switch! Aside from saving money, the coverage is way better than my former company and I could not be happier!"
We responded:
"Thank you for sharing your experience, Tina! We're so glad to hear that Kellie made the transition to Steve Sparkman State Farm smooth and easy for you. We're grateful to have you as a customer!"
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Jenn T

November 9, 2024

5  out of  5
rating by Jenn T
"I recently switched insurance companies so that I could save some money and I can’t say enough nice things about KelleAnne R. Surine. She walked me through the entire process, she explained everything and she let me know right away what she needed from me. She went over prices, options, and was very knowledgeable in her job. What could easily have been a stressful situation, I felt at ease and that State Farm really cared about their customers. Thank you so much for all you have to offer and for having someone very kind to walk me through this process."
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Kellie made the transition smooth and stress-free for you. Your kind words mean a lot to us, and we're grateful to have you as a customer of Steve Sparkman State Farm!"
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Leigh Hofman

November 8, 2024

5  out of  5
rating by Leigh Hofman
"Chris was so knowledgeable and made making a change to a new insurance comfortable. He is very personable and considered our specific needs while addressing any concerns we had. Highly recommend this agent."
We responded:
"Thank you for sharing your experience, Leigh! It's wonderful to hear that Chris made your transition to a new insurance company smooth and comfortable. We're glad he could address your specific needs and concerns. Your recommendation means a lot to us!"
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John McMichael

November 1, 2024

5  out of  5
rating by John McMichael
"They go out of their way to work for you. I'm very satisfied."
We responded:
"Thank you so much for your kind words, John! It's great to hear that you're very satisfied with our service."
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Terry Robinson

October 14, 2024

5  out of  5
rating by Terry Robinson
"My boss referred me to Devon, she was a great help with getting my insurance switched over, very patient, very personable, and completely painless to work with"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Devon made the process of switching your insurance smooth and easy. We're delighted to have been able to assist you!"
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Spotlight Official

October 14, 2024

5  out of  5
rating by Spotlight Official
"Emily and the Team at State Farm Insurance are as Top shelve customer service as one can only dream about nowadays. "Too Thick?! Lol", Seriously the highlight of my day was talking to Emily and the massive about of money State Farm saved me by getting Homeowners Insurance bundled with Auto Insurance. Emily saved me 50 percent of my Home Owners and Auto every 6 months, that's $1,200.00 off of what I was paying with another company. So....Yeah.... Thanks for that❤️"
We responded:
"It's great to hear that you had such a positive experience with Emily and saved by bundling your Homeowners and Auto Insurance. We're happy to have made such a significant impact on your day. Thanks for sharing your experience!"
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Carlos García Official

September 18, 2024

5  out of  5
rating by Carlos García Official
"Mrs Davon siefken help me to get a better rate insurance and with better benefits best agent I have talked to for insurance"
We responded:
"Thank you for sharing your experience, Carlos! We're so glad we could help you find a great rate. Your feedback means a lot to us!"
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George Heath

July 23, 2024

5  out of  5
rating by George Heath
"I was very pleased with my experience with Christopher Mood with State Farm at Sparkman Insurance Agency. He was very knowledgeable, professional and personable. I was shopping for builder's risk insurance and at my request he did a thorough review of all my insurance products that I had with numerous carriers. He was able to beat the pricing with better coverage. He treated us with such care, and it is wonderful having an agent that I can reach out to and get honest answers."
We responded:
"George, thank you for sharing your positive experience with Chris! We're thrilled to hear that he provided knowledgeable, professional, and personable service. It's great to know he could offer great coverage at a competitive price while treating you with care. We appreciate your trust in us and look forward to continuing to serve your insurance needs!"
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Hanzii

July 22, 2024

5  out of  5
rating by Hanzii
"CHRIS MOOD IS THE MAN!! Chris is the kindest and most helpful soul/insurance agent I have ever met. He went above and beyond to help me, and I would recommend to EVERYONE!! Thanks again for all your help Chris 😊💜"
We responded:
"Thank you so much for your kind words about Chris! We're thrilled to hear he provided such exceptional service and made a positive impact. Your recommendation means the world to us!"