State Farm® Insurance Agent Steve Sparkman

"Michelle at State Farm has done an excellent job getting very affordable auto and renters insurance for me. The whole process was very quick and thorough. Actually Michelle called me today to make sure I was happy with what we had discussed. Very professional! Thanks Michelle!"

"When I say there truly aren't enough words to express how amazing Devon was/ is/ and I feel will be. it is an understatement! I was With Geico, for what would have been 20 years this year had Devon not been as professional as she was. She truly went above and beyond. To secure my business as well as make me feel. Welcome to the State Farm family. Throughout my time with Geico, I have nothing bad to say but I did not find the LEVEL of customer service that I was looking for. State Farm and the ability to SHOW ME THE MONEY! (MY SAVINGS OVERALL) was what made me switch! Devon was extraordinary and is a DEFINITE asset to the business she's in. State Farm has my business because she was able to take the time with me and show me what I would be losing out on if I did not make the change. Even just meeting her was above average. Although she spoke very highly of whatever choices I chose to make, she continued to show me that State Farm was the best choice. Throughout the quoting process as well as the change to state Farm Devon never showed anything but empathy, consideration, professionalism, and an unmatched personalness, that completely Wowed me as a customer. Thank you State Farm for such a delightful experience with Devon."

"I was a Progressive Insurance customer for almost 20 years and was considered an “Emerald Member.” I never thought that I would ever say goodbye to them, but my new State Farm representative, Devon, was just so personable and thorough in trying to get me way better rates that I just had to convert over to State Farm. Devon was amazing! I could tell that she wasn’t trying to just hit a work quota with possibly bringing me on board to Stare Farm. I could clearly tell that she just cares about people and wants them to get the best auto rates. She definitely has people’s best interest at heart, which is very impressive to me. I’m excited to be with State Farm now and hope that the people reading this give Steve Sparkman and his State Farm crew a chance, because you will definitely not be disappointed."

"My experience with Chris mood was superb! chris is knowledgeable, friendly and had my best interests at heart. He cared enough to take the time needed to answer all of my questions about our life insurance policy , and made me feel valued. Not only did I save money with chris at State Farm, I saved time too! Call chris !! He will take good care of you! 😀"

"I called in to set up insurance. I spoke with Chris Mood, who got my info, my mortgage info to connect the insurance to the mortgage. I was told it would be set up in several days since they need to see the property. Now, a month later, still not response, no updates, NOTHING. No phone call, email or communication of any form to notify me of any issues that may be causing delays. I called in their customer line and they had no answers other than, it's in the system but it is NOT active, and the call center rep couldn't do anything about it, other than respond "That's not how I do business" when I asked "Is this how you guys do business?""

"I was having all sorts of problems with the claims person at State Farm corporate office. All processes had stopped. Kellie Surine got involved with their corporate office. The process movement went into "overdrive". This is what a really good State Farm Agency does. THANK YOU!"

"Julie is an angel...the kind of person and helper we need more of. A deer ran into my car and Julie walked me through the claim process...actually took pictures of the damage and filed the claim for me...all the while explaining to me what was going on. In a sometimes unfriendly world Julie's caring and helpful spirit is truly refreshing! Thanks Julie for all your help!"

"I worked with Kellie Surine who is a magnificent agent! As a busy professional, she was super patient with all of my hiccups and busy schedules and always contacted me to stay in touch with the necessary follow ups. She was very detailed and attentive to our needs and was able to set me up with auto, home, life, AND umbrella policies. If we had gotten approved, we would’ve even had hospital income coverage which I knew nothing about. She even called to help me cancel my auto and home insurance policies and fully explained what to expect with replenishing my escrow account with the refund check. I even caught a flat tire soon after getting the policy and didn’t know who to contact so I called her and she was prompt in getting me the phone number and policy info so that I could get help as soon as possible. She has truly provided me with the 5-star service that I’d hoped for and she went above and beyond to prove to me why choosing State Farm and more specifically, working with her, was the right choice!!! She will also be helping me with insurance for my local small business and she is the only rep in VA that I will trust to handle all of my insurance needs from now on. Thank you Kellie for making such a daunting process so easy and seamless. #BestInsuranceAgentEver"

"Steve Sparkman State Farm Agency is the absolute best! I'm sorry I didn't reach out to them earlier! My Agent Ms Kellie Surrine is phenomenal 😍. Since switching from another agency to them, I've had a great experience with her. She goes above toand beyond the the call of duty. She truly loves what she does. I highly recommend this office and Kellie! Thank you so much for all the time ,effort and money you saved us!"

"i had just purchased new insurance from an agent and it was to start this day. got a call from kelly at state farm and almost told her i wasn't interested. 2.5 hrs. later i became insured by state farm. i cancelled the other insurance that day also. kelly did an excellent job signing me up. much more coverage and at a lower price. i changed my vehicles my home everything to state farm! i'm going to really like state farm!"

"Heather and Julie were both a HUGE help with assisting me with my auto claim after a break in had occurred. They both took the time to make phones calls and throughly follow up on things with me in a timely manner. Definitely deserves a 5 star review. I have nothing but wonderful things to say about this branch!"

"As a field adjuster I work with agents all the time. I have recently had the pleasure of working with Heather Frankenberg…..hand down she is one of the best agents that I have worked with. She’s insightful, responsive, upbeat, patient, and professional. She checks off all the boxes when it comes to great customer service. I highly recommend Heather for all of your insurance needs."

"I have had nothing but fantastic experiences with this team! Just the other day, Ms. Heather and Ms. Emilee helped me and my wife make sure we had all our boxes checked dealing with a recent car accident. The relief from anxiety we felt over the accident by working with them, and other State Farm agents is beyond belief. Their insistence of their team to go above and beyond for their members will keep me and my family members with them for years to come! Thank you all so very much!"